MCS is pleased to offer some new work flow alerts that can be customized to your business. We are introducing three at this time with additional alerts soon to be announced. Contact your account representative to learn more about them.
Accounts Receivable - New Customers added Alert - Uses date added in customer file equal to today's date and territory equal to 'OR' or 'WS'. Info sent is name, number, territory and date added.
Accounts Receivable - Customers Suspended today alert - Uses customer audit activity file to flag any customers with today's date and suspended. The customer name also has to have -CLOSED- somewhere in the name so customers suspended until they pay up do not show on the alert.
Customer Service - Notify of Special Orders that have been sent Alert - Sends message to original user of the order if a special order that hasn't been invoiced and has been received. Info sent is order, customer, item, qty ord, qty b/o, original user, entry date and requested ship date. Also updates a user field for the item on special order so the recipient doesn't get multiple messages until the order is invoiced.