C.H. Briggs builds a better relationship with its customers
The need: C.H. Briggs, a leading provider of specialty building materials, wanted to differentiate itself from the competition by fostering customer intimacy, and needed a powerful infrastructure to support this.
The solution: Became the first adopter of Inforce, running on an IBM® Power® 720 Express server on the IBM i operating system. The benefit Supports two-way integration between ERP and CRM, providing a 360-degree view of customers. Reduces physical server footprint by 50 percent. Cuts nightly backup window by 40 percent.